Today was the first day back at work after the long break. Most of my teams are still away on holiday for the rest of this week, so it was a pretty slow day. Still, got a chance to complete a lot of tasks that had been outstanding for a while.
We're going through BS15000 certification (you may know it as ITIL) at the moment, so today's tasks included writing the Service Management Plan, Service Improvement Plan, and Account Management Plans.
Tomorrow promises to be another day in a similar vein, although it is Friday so leading up to the weekend is good. Nothing like a two-day week to ease back into things.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment